FAQ

What is Humano?

Humano is a cloud-based human resource information system, features online timekeeping and attendance, online filing of leave and overtime, and payroll process anytime and anywhere.

Is my data safe with Humano?

Yes, from two-factor authentication to encryption at rest, to SSL/TLS security, your data is safe with Humano. [Learn more]

How long does it take to get started?

Onboarding process takes 15 days from start to finish to ensure that your account set-up is smooth sailing.

How do I get started?

Get started with Humano by completely submitting all the needed requirements from our account management team. One of our sales team will be in touch right away to run through our process and get started.

How does your onboarding process work?

Our implementation team will coordinate the onboarding of your company and share a personalized gantt chart so you can watch the progress. The onboarding process takes 15 days from start to finish.

It is easy to use your platform?

Yes, Humano’s platform is intuitive and easy to use. We complement our platform with amazing customer service, detailed support documents.

Does your platform work on my device?

Yes, you can use Humano on any devices to run Humano, just an internet connection and Google chrome browser [Recommended].

Do I need to buy a device for all of my employees?

It depends on the set-up of your company. If your employees are based in one worksite only and you want them to clock-in and out using a single device that is possible. Clocking-in and out using several devices or their own devices is also possible.

Aside from biometric, what are the options?

Humano also uses facial recognition module that ensures the right employee is in the right place at the right time.

What can my employees see on their respective accounts?

Every person using Humano has dashboard which contains their leave and overtime application, daily time record, and required documents.

Where does my business fit in terms of pricing?

It depends on the needs of your company. We have a pricing packages: 1.) Standard, 2.) Business, and 3.) Enterprise.